Anthony Raja Devadoss is Managing Director & Regional Head of PERSOLKELLY Consulting, a specialist consulting practice and a part of PERSOLKELLY in Asia Pacific. Devadoss is responsible for the Consulting business services operations in Asia Pacific, leading the growth of the company’s main business practices which includes the HR Business Services, HR Certifications, Talent Management Technology, Career Transition Solutions, Executive Coaching & Leadership Development. Having been with the PERSOLKELLY Group since 2001, Devadoss brings 20 years of experience in the HR Business Services, Talent & Technology sector spanning across industries related to outsourcing and consulting. Devadoss was previously based both in India and Malaysia, serving in leadership roles. Devadoss is the current Deputy Chairman of Outsourcing Malaysia (a chapter under The National ICT Association of Malaysia, PIKOM) and HR Committee member of PIKOM. He is actively involved in the country's and region’s HR & Technology industry development and holds memberships in various local and international associations including the Malaysian Institute of Management (MIM), Society for Human Resource Management (SHRM). Devadoss is a Global Board Member of the Career Partners International, a leading Career Management organization worldwide. Devadoss holds a Master’s Degree in Business Administration from MUM, US majoring in Marketing and Management Information Systems. Bachelor’s Degree in Life Sciences, Loyola College, India & Post Graduate Diploma in Computing from DMU, UK. He is also a Senior Certified Professional with Society of Human Resource Management SHRM-SCP, Senior Professional in Human Resources – International SPHRi – HRCI, USA, Certified Facilitator for Manager as Coach Learning Series™, and Certified Career Transition Consultant & Certified Life Options Retirement Coach from CPI. He recently attended the Global Leadership Program by INSEAD Business School.
Anthony Raja Devadoss
Managing Director & Regional Head – PERSOLKELLY Consulting, Asia Pacific
Regional Consultant - Mercuri International
Anwar has over 30 years of senior management experience across a range of industries, from shipbuilding, fast-food, technology, venture capital, and hospitality.He has been a co-founder of several start-ups, and then with 2 VC firms in Singapore and Malaysia made over 30 investments in technology companies. After leaving budget hotel group, Tune Hotels in May 2015, where he was Director of Operations, Anwar co-authored "9 Entrepreneurism’s: Management Practice for a VUCA World". Anwar is a Mentor, Coach, and Advisor to; start-ups on building the right Business Frame, and to corporations on Entrepreneurial Practices.
Managing Director – Taskbots Technologies Pte Ltd Singapore
Bernard Chin is the co-Founder and Managing Director of Taskbots Technologies, a tech company using RPA, Machine Learning and Artificial Intelligence technologies to help organizations automate their front, middle and back office operations. Bernard’s purpose and passion is to help organizations to accelerate and successfully incorporate process automation into their organization to drive efficiency and to improve their customer’s experience. Prior to this, he headed the Digital Operations LOB for Cognizant Technology Solutions in the ASEAN region. Over the past 15 years, Bernard has also held various senior leadership roles with other BPO organizations, such as Arvato Bertelsmann, VADS and Teledirect in the region. Bernard holds an MBA and Bachelors Degree from the University of Central Missouri, in the United States.
CEO – Matryzel Consulting Inc
Bobby Varanasi is one of the acknowledged Top 25 Globalization Leaders in the global sourcing space and the Founder of Matryzel Consulting – an independent advisory firm that has been acknowledged as one of the World’s Top 20 “Best Outsourcing Advisory Firms” three years in a row (2013, 2014 & 2015). He brings with him over two decades of experience in consulting and management across Technology, Business Services and building global operations across sectors like Banking, Financial Services, Broking, Investment Management etc. He advises federal governments across North & South America, MENA, APAC and Oceania on ICT sector development with particular emphasis on policy transformation, and industry-government partnerships aimed at creating domestic resilience through increasing productive (and inclusive) faculties of technology entrepreneurs. Bobby also advises Fortune 500 customer organizations and emerging market entrepreneurs on strategy, growth, sourcing, expansions, mergers & acquisitions. He holds fiduciary responsibilities as a Board Member for IAOP (a New York hq’d Standards setting organization for the sourcing industry), and the Global Sourcing Council (a New York hq’d entity focused on the UN SDGs and sustainable sourcing). He is an Exco Member of Malaysia-Australia Business Council (a KL-hq’d entity focused on cross-border collaboration and enabling trade). Further, he is Co-Founder of a new-age blockchain based technology company called ThynkBlynk (a US hq’d IT firm). He is an Executive Director for Sigmax-e (a Malaysia hq’d firm focused on analytics and pattern recognition systems), and an External Advisor for Angstrohm Technologies (a Malaysia hq’d firm focused on healthcare technologies). He is also a Mentor for various tech startups appointed by the Federal Gov. of Malaysia. Bobby is closely involved in developing and enhancing two global business standards for adoption and deployment by corporations worldwide: (a) Outsourcing Professional Standards (OPS) owned and evangelized by the International Association of Outsourcing Professionals (www.IAOP.org); and (b) Impact Sourcing Standards owned and evangelized by the Global Impact Sourcing Coalition (www.GISC.bsr.org). He is an avid author of various knowledge papers in both print and electronic media across global publications. Further, he has authored a book titled “Humanomics – Making Sense of Socio-economic Impacts of Global Sourcing”, published by Penguin Random House. Bobby is also frequently quoted in global media – Economist, fDI, Outsourcing Gazette, CIO Asia, CIO Africa, ZD Net, ICT Media BV, Silicon India, The Outsource, Professional Outsourcing, Pulse, MABC Byline, APAC CIO et al. Bobby is a recipient of many awards: Top 25 Globalization Powerhouse Leaders (by Globalization Today, US); Excellence in Leadership & Outsourcing (2016, 2015 and 2014, by Asia Outsourcing Congress, India); Golden Globe Tiger Awards for Leadership & Outsourcing (2015, by World CSR Day, APAC); Member of the Year (2012, by IAOP, USA).Bobby holds a Diploma in Sustainable Development from Columbia University, USA; and two Masters Degrees (one each in Solid State Physics and Management) from Berhampur University, India. He is one of the world’s first Certified Outsourcing Professionals (COP), a certified Core Banking Professional (HSBC) and an ISO 9000 and CMMi Quality Systems Auditor. Bobby has lived and worked in India, UK, USA, Brazil, UAE and Malaysia. In his spare time, he actively pursues his passion – scuba diving. He has gone on to attain a number of diving related qualifications across the recreational and technical diving spectrum, and is currently an open-circuit trimix deep exploration diver. He splits his time between Newark, DE, USA and Kuala Lumpur, Malaysia with his wife and two sons.
Cheah Kok Hoong
Outsourcing Malaysia Chairman, Group CEO – Hitachi Sunway Information Systems Sdn. Bhd.
Over 25 years’ experience and principle expertise that span across business development, M&A, business strategy and process engineering, industry development and services globalization, policy development, IT strategic planning, regional operations and support across both manufacturing and services sectors. Actively involved in the country's IT industry developments and continually propagates the advancement of the overall IT capabilities and resources within the diverse local verticals. Plays an active role in developing the next generation of talents for Malaysia. Inducted into the 2016 PLC Hall of Fame for Leadership and Stewardship in promoting the PLC Leadership programme as part of the National ICT Certification & Standardization Grid (NICS Competence Grid). In 2010, he was conferred the PIKOM’s CIO Excellence Award for his outstanding leadership and instrumental in the adoption of ICT in the Sunway Group. Academically, Cheah holds a Bachelor of Science in Computer Science & Physics from Campbell University, USA.
Director Global Business Services - ACCA
David Hand is Director of Global Business Services for ACCA, a role he has held for the past 3 years. He leads ACCA’s shared service and outsourcing strategy globally, developing partnerships with organisations, government and employers in the sector. In addition, David led the development of ACCA’s new suite of GBS qualifications qualifications, working with over 150 employers globally to help develop sector-specific skills amongst staff. Prior to joining ACCA, David spent 15 years in various roles with major multinationals such as GE and AstraZeneca. He began his career as an accountant in a UK-based BPO, and has since gained experience in both captive an BPO organisations in a variety of positions including transition management, SSC set-up, Quality Director and Finance SSC leader. Currently based in the Netherlands, David has lived in a number of different countries including Malaysia, Hungary and the United States.
CFO |M&A| Commercial Finance & Growth Strategy – Wipro Consumer Care Internationa
Deepak Chandran heads the finance function for the Wipro’s international Consumer Care business and is based out of Singapore. Unza (Key Brands: Enchanteur, Romano, Safi), LD Waxson (Key Brands: Bio-Essence, Ginvera and Ebene) and Zhongshan Ma Er (Key Brand: Pahnli, Enear, Vcnic) businesses represent Wipro Consumer Care’s business interests in South East Asia, Middle East and Africa and were acquisitions made by Wipro in 2007, 2013 and 2016 respectively. Deepak relocated to Singapore in 2011 to handle the Unza portfolio and also played a key role in the acquisition of the LD Waxson and the Zhongshan Ma Er business. He is responsible for financial planning, controllership, legal & taxation, treasury and compliance for the two businesses which have combined employee strength of 7,000 with 8 manufacturing locations in Malaysia, Vietnam Indonesia and China. Prior to this, Deepak was the Head of Finance for the Technology Infrastructure Services and Testing Services businesses of Wipro Limited (NYSE:WIT) responsible for overall business finance. Deepak also helped set up and lead the Central Pricing team, an initiative to centralize all IT contract pricing for the Wipro Technologies business. Before Wipro, Deepak helped set up the offshore financial planning and analytics team for Oracle’s North America Consulting business. Before that, Deepak worked with KPMG in their financial advisory team focusing on in-bound M&A, valuations, private equity placement, joint venture partner search. Deepak is a Chartered Accountant by training and a graduate in Commerce.
Dr A.J Minai
CEO - Omni Payments Solutions / Co-Founder of Subture
Dr A.J Minai has spoken & engaged audiences at more than 130 events since 2014. His focus areas are Digital DNA, Gen Y&Z Employability Skills, Intergenerational Productivity & Motivation, and Brand Humanisation. Dr A.J has interacted & consulted for several organisations such as Google, Allianz, Legrand, MarcusEvans, SimeDarby, MediaPrima, UEM, Cimb, Maybank, MAHB, AirAsia, Chemical Company of Malaysia (CCM), Ekuinas, Tune Group, Singtel, Astro, Schneider, Telekom Malaysia and many more over the years. You will find him always on the go as a Co-founder & Investor across four businesses that in different ways, address the expanding need for people and organisations to be more practical when it comes to deriving value from emotional intelligence (E.Q), brand storytelling & technology in a digital age.
Associate Director, Payments & Customer Experience – Zalora Group
Kannan dabbled in the e-commerce industry since 2007, as an entrepreneur where he successfully transformed SMEs in adapting to then new business model. He is responsible in shaping and driving customer experience innovation throughout his organization. He focused on building high level of agility in order to adapt to ever evolving customer expectation. Armed with passion he successfully digitalized various processes and adopted new communication channels to deliver superior service at the lowest cost possible. In the past he has been actively designing user experience for start-ups and understands both business and operational needs. Today he is leading a strategic role of further enhancing operational efficiency while valuing every customer's journey.
Senior Partner / Entrepreneur in Residence Frost & Sullivan
An Asian business leader with a keen interest in future trends and business model innovation. I am passionate about working with people, organizations and the wider community to help them achieve their potential and make a difference. I have a good grasp of technology and how we can leverage it to drive exponential impact in our business and careers. I started my career as a telecom’s analyst with Frost & Sullivan, a global consulting firm in Mumbai, India. I joined as one of the founding members in the Asia Pacific region. This journey has helped me develop a deep understanding of the diversity in Asian business, and all its contextual variations and formulation. I have been privileged to see the company grow its presence across 13 countries and over 1000 employees in this region. Being around clients from leading multinational companies, regulators and government bodies, I have often observed business innovation getting stifled because conventional wisdom is seldom challenged. I have often been asked - how can organizations use innovation in business models to prepare for the future? How does one discover that change? Answers are not easy but they are worth studying and learning about. I am a constant learner. Start-ups have often answered many of these questions better than established companies. Being an angel investor has helped me develop an up-close view on what makes them succeed. Although I am a Telecom analyst at heart, I study innovation and future trends across industries and share my understanding and knowledge on various forums through invited speaking engagements and media appearances. These days I am studying about leadership and what does it take to be effective as a leader.
Founder & CEO - Handshakin Holmes
Matt "Handshakin" Holmes is an entrepreneur, speaker, author, vlogger, and world record holder. He is the Founder of Handshakin.com where he helps entrepreneurs leverage their personal brands to drive more leads. In the early days of Handshakin ', Matt interviewed venture capitalists, Congressmen, and millionaires in the Handshakin Video Series. Matt's personal brand evolves to enable him to share tips on how networks are better off and offline by using your personal brand across multiple podcasts.
Director - KPMG Consulting Singapore & ASEAN
He seasoned adviser across sales and delivery of global digital finance transformation and IT projects. He has lead CXO relationships and sold and lead projects in Asia, Australia and North America. Particular skills are in achieving customer lead change in shared services, M&A and CX initiatives. As a Digital Finance leader, he has lead global engagements to redesign the strategic framework for service delivery across key middle and back office functions; whilst ensuring they are customer lead. He was leading in the Consumer/Retail sector.
CEO & Founder of NexDrone
Phil is a senior executive with worldwide (USA, Europe, South America, Latin America, Asia Pacific and ASEAN) experience across a range of strategic and tactical aspects of business leadership, with full Balance Sheet and P&L management, defining the strategic direction (Country & Regional) and tactical making-it-happen plans. He has extensive experience with Product Development & Alignment, Sales & Sales Management; Marketing and market development, Developing and leading the senior leadership team across various industries including Telecommunications, Banking & Finance, Manufacturing, Retail, and others. Particularly Phil comes with trans-continental expertise in defining & developing key partners to increase market reach including developing and managing strategic alliances. GeoSpatial Intelligence: At NexDrone Phil has built a user-friendly Cloud based Geospatial Intelligence platform. This platform uses Unmanned Vehicles (DRONES) on land, water, underwater, subterranean and in the air, equipped with various cameras & sensors, to collect large amounts of Geospatial Data. Various types of data can be acquired, such as LIDAR, Photogrammetry, Thermal, 3D, Point cloud, DSM, etc. This raw data is then processed, structured and uploaded to the NexDrone Geospatial Intelligence portal for deeper analysis and dissemination of tasks. Phil and his team of Geo-Scientists, Data Scientists, and Data Analysts, help clients leverage the Geospatial portal to get specific insights and take “PRECISION ACTIONS”; hence increasing productivity and decreasing costs. Geospatial Intelligence is applicable across variable industries, as shown below.
General Manager & Global Leader - IBM Application Services
Rajesh Nambiar is the General Manager and Global Leader for IBM’s Application Services. In this role, he is responsible for Innovation, offering development, solutioning, sales and delivery of all applications for IBM’s clients worldwide. Prior to this role, he was General Manager for IBM’s Services Integration and was responsible for the solution design and delivery for IBM’s services business while growing the capability and talent for the Client Innovation Centres in India, China and Philippines. He was also the Managing Partner for Global Business Services in IBM ASEAN, based in Singapore where he led the consulting and application services business across six countries. Rajesh is a member of IBM’s Growth and Transformation Team which brings together the senior most executives across services, software and technologies to create optimal value for clients and also be the custodian of IBM’s culture across the organization. He also served as a member of the Board of Governors of the IBM Academy of Technology, focused on the technical underpinnings of IBM's future. He continues to be a member of the Board of Directors for IBM India. He has been a part of the NASSCOM Executive Council (Board) for several years, a premier trade body and chamber of commerce for IT-BPO industries in India and has recently been appointed as the Vice Chairman of ASOCIO (The IT Association of 24 countries in Asia-Pacific). A thought leader in application services, he is currently focused on ways to help industries take advantage of technological shifts; the disruption caused by born digital companies and defining the future of application services. Rajesh holds a Master’s degree in Statistics from the Indian Statistical Institute and completed the Advanced Management Program from Harvard Business School.
Vice President New Technologies - Fusionex International
Raju Chellam is a Member of the Singapore NCCAC (National Cloud Computing Advisory Council) under IMDA (Infocomm & Media Development Authority of Singapore) & Deputy Chair of the COIR (Cloud Outage Incident Response) Group under ITSC (IT Standards Committee). He is also Hon Vice Chairman of the Cloud & Big Data Chapter at SGTech, previously called SiTF (Singapore IT Federation) & Hon Secretary of the Cloud Chapter of SCS (Singapore Computer Society). He has been a Past President of the BCG (Business Continuity Group) at SCS. He was conferred as an SCS Fellow in March 2018. He is also Vice President of New Technologies at Fusionex International, a leading software solutions provider that specializes in Big Data Analytics, IoT, Artificial Intelligence, and Machine Learning. He is also a Senior Advisor at the CIO Academy Asia, which advises CIOs on new technologies to succeed in a rapidly changing world. Raju has been in the IT industry for the last 35 years. Prior to joining Fusionex in 2017, he was Head of Big Data & Cloud Practice – as well as Healthcare & Government segments – for Dell-EMC South Asia region (includes Asean, Indo-China, Mongolia & all South Asian countries except India). Prior to joining Dell in 2011, he was Managing Director of Tech Trenders Asia, a boutique management advisory firm that helped companies navigate new technologies in virtualization, DC optimization and migrating legacy apps to a cloud computing platform. He has previously worked in Hewlett-Packard (APJ Director of Communications), AMI Partners Inc (APAC Vice President) and as the Business IT Editor of The Business Times, Singapore, for a decade.
CEO - Daythree Business Services Sdn. Bhd.
Raymond is the Chief Executive at Daythree Business Services Sdn Bhd, a fast growing regional business service provider in the areas of business and knowledge processes. He specializes in providing Strategic Management direction, particularly in the field of IT Strategy and Management, to assist organizations in managing their IT/IS investments for strategic outcomes. He has guided several technology companies from ‘start-up’ to becoming leading technology players in the industry. Amongst his many key achievements, Raymond managed one of the largest healthcare informatics implementations in Malaysia and played key role in realizing the IT Outsourcing agenda of a major state government. Having originated from a corporate finance background, Raymond has strong working and practical knowledge in finance, accounting and banking. He holds a Masters in Business Administration (MBA) majoring in Strategy & Planning and is the author of several articles/research papers. Raymond was recognised as Best Thought Leader by Outsourcing Malaysia in 2017 for his contributions to the industry.
Managing Director – Innovation Labs Asia
A technology & innovation guru, Scott Bales is a global leader in the cutting-edge arena known as “The Digital Shift”, encompassing innovation, culture, design, and mobility in a world gone digital. As a thought leader, Scott thrives on the intersection between cultural and behavioral changes in the face of technology innovations. With over ten years of international experience in innovation and implementation strategy, Scott has built a reputation as a sought-after consultant and speaker with the ability to communicate unorthodox ideas with insightful passion. Previous Chief Mobile Officer for Moven, the world’s first ever digital everyday bank, Scott has successfully meshed his fascination with people and what motivates them, with a raw enthusiasm for technology. Currently based in Singapore, Scott runs successful advisory firm, Innovation Labs Asia - partnering with organizations as they embark on their own innovation journey. He is the former Vice President of Visa Company Fundamo, former Head of Technology for ANZ subsidiary WING Money, founding member of Next Bank, a mentor to entrepreneurs across the world, sits on the Board of Care Pakistan and holds advisory positions at Startup Bootcamp Fintech, Hub Singapore and Apps 4 Good. Scott is also author of best-selling book ‘Mobile Ready: Connecting with The Untethered Consumer’ and ‘Innovation Wars’ - due for release in 2018 - a essential guide for any corporate to drive successful innovation programs with impact.
Director, Global Partnerships & Asia Region - InPlace Software
Tim, a career technology professional, has been working with technology in Higher Education since 2010 when QuantumIT established InPlace Software, a world leader in work-based learning solutions. Tim is an ardent follower of technology trends in the Higher Education sector, in particular focusing on ‘work based’ or ‘industry learning’ experiences, and he keynotes regularly on this subject. Tim, his wife and son are based in Kuala Lumpur establishing InPlace Software in Asia.
Y.B. Jimmy Puah Wee Tse
Committee Chairman for Investment & Utilities
Mr. Puah received his early education in Kulai, Johor. In 1999 he was conferred with a Second-Class (Upper) LL.B (Hons) Degree from University of London and in the subsequent year he successfully obtained CLP conferred by the Malaysia Qualifying Board. From November 2000 – August 2001, he served his pupillage under the guidance of Dato’ Vijay Kumar Natarajan of Messrs Kumar Jaspal Quah & Aishah in Kuala Lumpur. Upon being called to the Bar, Mr Puah immediately started his legal career with Messrs S.K Song. In 2007, He took a break from legal practise and obtained his Master in Science degree in Comparative Politics from London School of Economics and Political Science (LSE) where upon his return he resumed his legal practice. In 2008 he joined PKR to begin his political career. In 2013, he was elected as State Assemblyman for Bukit Batu and successful retained the seat with a bigger majority in 2018 after which he was appointed as a State Exco.
Managing Director, i2M Ventures Sdn. Bhd.
Zulfiqar Zainuddin leads i2M Ventures Sdn Bhd (“i2M”), a wholly-owned subsidiary of Khazanah Nasional, the strategic investment arm of the Government of Malaysia. i2M was established in 2013 to focus on the development of strategic investment promotion initiatives for the Global Business Services sector in Iskandar Puteri, Iskandar Malaysia. Under Zulfiqar’s leadership, i2M introduced GBS ISKANDAR in 2016, a programme specially developed to provide expert facilitation for companies to meet their GBS location requirements, covering key areas such as talent, infrastructure, liveability and incentives. To-date, i2M Ventures has secured over 4,142 professional jobs within the sector while successfully attracting over RM1.9 billion (US$490 million) in committed investments, with the latest addition being one of the ‘big four’ professional accountancy firms, providing audit, tax and advisory services. Prior to his appointment, Zulfiqar was the Head of the Business Services Unit of Investments in Khazanah Nasional. He has vast experience in managing large multinational clients as the Head of Foreign Direct Investments during his time at the Multimedia Development Corporation (MDeC), now Malaysia Digital Economy Corporation (MDEC). He was also the Director of Business & Industry Development for Frost & Sullivan in Kuala Lumpur.